Peter Tozer - Carpet Consultant and
Buying a carpet is a pleasure that improves our surroundings, allows us to express
our individuality, and makes our homes attractive, comfortable and cosy.
If you have a problem buying a particular carpet, or you are unsure about the advice
given to you, then I can help to make things clear for you.
Maybe you've purchased a carpet and it has a defect which your supplier has
dismissed. If you need a second opinion then I can organise an inspection, advise you, then provide a written
report of my findings.
Your new carpet, if it is a good quality and installed by a professional fitter,
should give you years of pleasure and satisfaction.
Regrettably, mistakes made when purchasing, poor advice by a supplier, lack of
fitting skills and manufacturing defects can taint the whole experience.
Often, when a problem occurs, it seems that those involved in the selection and
supply process want to shift the blame elsewhere.
Alternatively, they may go through the process of recording your concerns, but then
it all seems to drag on without anyone showing the same sense of urgency they had when the sale was being
Sometimes it seems that no one is interested in helping, the outcome is unreasonable
Occasionally both parties misunderstand a problem or the situation is not assessed
At times like this it helps to have an independent, un-biased opinion.
My inspection will be objective to diagnose any fault and I will offer advice and
assistance should you need to seek compensation from your supplier or fitter.
My geographical area of operation is:
I will visit your home or business to inspect and assess the carpet problem. This
can sometimes involve releasing the carpet from the substrate (where appropriate) to inspect the
A detailed report including digital photographs is prepared and submitted,
subsequent to the visit.
As required, I will advise a suggested course of action to assist in the resolution
of any dispute or how best to rectify defects.
If necessary, samples may be taken and submitted for independent laboratory
|Consultation and Advice:
||£75 per hour
An inspection includes a personal visit to the site, close examination, digital photography, sample
collection (if feasible) report preparation and submission.
Laboratory testing and analysis carries additional costs - Please enquire.
For all other areas in UK please contact me for details.
To contact me by e-mail click here: